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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kenney Tutton

October 9, 2023

5  out of  5 rating by Kenney Tutton
"Amazing group of people that are always helpful and extremely professional. Kelsey Freiberger has always been just a phone call away and has been eager to assist every time."

Abigail Snook

October 9, 2023

5  out of  5 rating by Abigail Snook
"Kelsey F. was an absolute dream to work with. She was professional and courteous in taking the time to answer my questions. She set me up the best policy for my needs and I could not be happier. This team is top notch. Give them a call, you will not be disappointed! Thank you again!"

Hunter Stone

October 5, 2023

5  out of  5 rating by Hunter Stone
"Had a good experience getting homeowners insurance with their agent Kelsey. Saved me a good bit vs. the quoted insurance from the mortgage company."

Tracye Stone

October 5, 2023

5  out of  5 rating by Tracye Stone
"Such a great group! Kelsey was very helpful. I needed a new life insurance policy but wasn’t sure what I needed. She showed me several options and helped me decide which policy was best for me. I highly recommend!"

GH Wever

October 3, 2023

5  out of  5 rating by GH Wever
"Excellent support and service in all areas. Especially with the complexities of dealing with an auto accident. Many thanks to Ms. Roselyn Hudson in Scot Pelloski's office in particular!"

Suzy Hammons

September 28, 2023

5  out of  5 rating by Suzy Hammons
"Such an awesome experience with Scott Pellowski at the Leeds office! Had a AC leak, called Scott, and BAM! He took care of everything the whole way through! He is still calling to make sure I am pleased with the work done and IF I EVER NEED ANYTHING-DON'T HESITATE TO CALL! Such a pleasure to work with a wonderful, caring, Christian, polite person! Thank you again Scott! Suzy Hammons"

Roselyn Hudson

July 26, 2023

5  out of  5 rating by Roselyn Hudson
"Best State Farm office ever!"

Pam Williamson

July 26, 2023

5  out of  5 rating by Pam Williamson
"Great customer service!"

Danielle Eason

July 26, 2023

5  out of  5 rating by Danielle Eason
"Kelsey was super easy to work with, great at what she does, and her knowledge about the policies and everything was wonderful. 10/10 recommend."

Cyler Shelton

July 6, 2023

5  out of  5 rating by Cyler Shelton
"Very fast and friendly"

J “Nick” D

July 5, 2023

4  out of  5 rating by J “Nick” D
"Not all State Farm insurance agencies are the same.. they have nice employees that are willing to help you. I've had no issues with this location and they were very responsive when I needed them.."

Instructor Faye

February 4, 2023

5  out of  5 rating by Instructor Faye
"Actually Pam handled everything for me She's the best!!"

Jon Bryant

June 13, 2022

5  out of  5 rating by Jon Bryant
"We use SF for all our insurance needs. Scott is an amazing agent"

Yolanda Woodruff

April 22, 2022

5  out of  5 rating by Yolanda Woodruff
"Wonderful insurance company and very friendly staff."

jim bush

January 8, 2021

2  out of  5 rating by jim bush
"I have had numerous issues with this company since I switched to them about 6 months ago. I would not recommend them. Absolutely the worst experience I have had with any insurance company. I'm not sure if they know what they are doing. They made changes to my policies that were probably illegal and couldn't really explain why they did it."

fredrick scroggins

December 27, 2020

5  out of  5 rating by fredrick scroggins
"Great people and great service."

Treasagrad8196 Jlewis

November 2, 2019

5  out of  5 rating by Treasagrad8196 Jlewis
"Super helpful!"

Mary Kendrick

October 1, 2019

5  out of  5 rating by Mary Kendrick
"We been with them for about 5y if not more. They are a great business and very friendly . Moved 2 plus hours away and still use them. Should tell u something!!"

Dianna Coleman

December 5, 2018

5  out of  5 rating by Dianna Coleman
"BEST INSURANCE COMPANY HANDS DOWN.... EVERYONE IS SOO NICE AND FULL OF POSITIVE ENERGY.... I WOULD DEFINITELY RECOMMEND THEM TO MY FRIENDS AND FAMILY.."

Guadalupe Lozano

June 12, 2017

5  out of  5 rating by Guadalupe Lozano
"THE BEST... they help you right on time... I recommend them any time any where any day... they care for there clients not like other insurance."

Jamie Ohsner

November 30, 2016

5  out of  5 rating by Jamie Ohsner
"They have treated us like we are family since we arrived. We couldn't be more pleased to be part of this family."

Thomas Harrell

May 5, 2016

5  out of  5 rating by Thomas Harrell
"Great service, and made things straight forward for me. As a young professional, I have never taken out an insurance policy before and they were able to walk me through it."

Chris Reid

March 22, 2016

5  out of  5 rating by Chris Reid
"Scott and Frank Ippolito are the best insurance agents I know. As an attorney, I have had bad dealings in the past with some dishonest insurance companies and agents. Frank and Scott will not only get you a great rate but also do everything to help you if you get into an accident. They care about their clients and they are great people to do business with"

Robert Clemmons

March 2, 2016

5  out of  5 rating by Robert Clemmons
"My experiences with Scott, Frank, and the rest of the staff have always been excellent. They have always provided us with great rates. They take the time to talk me as a person and get to know us to find out the best policies. I have been remembered each time I call. I am asked about my wife, family, and our policies. If good rates and personal attention are important to you, you simply need to call and let them get to know you."