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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Herb Ragsdale

December 19, 2025

5  out of  5
rating by Herb Ragsdale
"Kelsey is our agent. She's the best ever. Whoever you are using right now, she makes them look like they never went to Insurance school. She bundled all our stuff and saved us and we really appreciate her. The reason there's a new Jake from State farm is because she defeated the previous one in a Steel Cage match. If you haven't stopped reading this and given her a call already, I will have to start questioning your life choices. Her ultimate plans are world domination, but until then, call her to bundle your home and auto. You won't be sorry."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Teresa Shadoan

November 20, 2025

5  out of  5
rating by Teresa Shadoan
"Kelley was amazing at helping me set everything up and comparing my policies with my former company. The money that I am saving is shocking."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robin Tyler

November 10, 2025

5  out of  5
rating by Robin Tyler
"I cannot express how wonderful this agency is give them a call they are fast and very knowledgeable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pam Williamson

November 6, 2025

5  out of  5
rating by Pam Williamson
"The best customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Maryj

September 11, 2025

5  out of  5
rating by Maryj
"Unfortunately I had an accident in July but the best part that came out of a bad situation was having StateFarm as my insurance company,,Kelsey went above and beyond the duties ,she called and checked on me though out my ordeal. Kelsey made sure that my rental was renewed each time and at the end of my rental she made sure that there was no balance. I would definitely refer them to my family and friends!!!I If I could give them a 100 🌟 I would"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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KFL Shoota

August 19, 2025

5  out of  5
rating by KFL Shoota
"Rose was a really good listener as well as highly attentive to my questions and concerns about a potential insurance policy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ariana French

June 25, 2025

5  out of  5
rating by Ariana French
"My family has been served by State Farm since I can remember. They are always available to help and support in anyway we need both in and out of State Farm. Thank you for years of awesomeness, Scott, Kelsey and your whole team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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johnny ellard

May 30, 2025

5  out of  5
rating by johnny ellard
"Rose at you office scott helped us tremendously yesterday. My wife and i are on a very tight budget and when my policy had gone up again i was very upset. She was patient with me and showed compassion towards our situation. She is an asset to your company and the human race! Very thankful for her and her professionalism! Thx john ellard"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Robert Clemmons

March 25, 2025

5  out of  5
rating by Robert Clemmons
"My experiences with Scott, Frank, and the rest of the staff have always been excellent. They have always provided us with great rates. They take the time to talk me as a person and get to know us to find out the best policies. I have been remembered each time I call. I am asked about my wife, family, and our policies. If good rates and personal attention are important to you, you simply need to call and let them get to know you. Update: After many more years of life, Scott and his team have been hands down, the BEST group of people I've ever worked with for insuring our family. Care, compassion and genuine concern have come from them many many times on the phone. When we deal with insurance companies, many times its one of the best days of our lives (births etc) or the worst (deaths, disasters, and tragedies). Anyone can render nice words...but I'm going stick with people who have shown sincere compassion and concern even when I'm not at my best. They have earned our business, time and again."
We responded:
"Mr. Clemmons, it has been a pleasure to serve you and your family over the years. We appreciate your business and always trusting State Farm and our office to take care of your insurance needs. Thank you for the awesome review, we really appreciate it!! "
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James Herring

March 20, 2025

5  out of  5
rating by James Herring
"They take real good care of me and update me on things that can help me. I appreciate all they have done for me over these 20 years."
We responded:
"Thank you for your kind words, James! We're delighted to have had the opportunity to provide you with exceptional care and keep you informed about valuable updates. Your appreciation and loyalty over the past 20 years mean the world to us. We're committed to continuing to serve you with the best possible assistance."
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Brian Shupe

March 11, 2025

5  out of  5
rating by Brian Shupe
"Called for a quote. Kelsey sent me the quote quickly. They are saving me a bunch of money. Very professional and easy to talk to. Great folks to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Molly Darby

February 26, 2025

5  out of  5
rating by Molly Darby
"Kelsey was very helpful and informative with all questions and inquiries I had about new home ownership!"
We responded:
"Thank you for taking the time to write us a review, Molly! Congratulations on the purchase of your new home and trusting our office to handle your insurance needs. We appreciate you! "
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Casey Papp

February 25, 2025

5  out of  5
rating by Casey Papp
"Fantastic service and very friendly! Always there for you when you need assistance! 5/5, highly recommend!"
We responded:
"Thank you for the 5-star review, Casey! We appreciate you trusting State Farm and our office to handle your insurance needs! We are always just a phone call away! "
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George Davies

February 21, 2025

5  out of  5
rating by George Davies
"I have had State Farm insurance since I began driving at age 16. (I am now 68) Rose at Scott Pellowski State Farm has always been the most helpful and kind person I have had the pleasure of dealing with. If I had any questions or concerns she quickly handled my issues. With care like this I will continue to be a State Farm customer."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Tate

February 5, 2025

5  out of  5
rating by Michael Tate
"Both Scott as well as Rose were very helpful. They were able to provide us with more coverage for our home and autos as well as save us money. It was a win, win for us, not to mention the fact I can feel comfortable knowing I have a local agent I can talk with if I ever need to make any changes or have any problems with regards to my policy."
We responded:
"Thank you for 5-star review! We are happy you chose State Farm and our office to handle you guys' insurance needs! If you ever have any questions or need assistance, we’re here to help! "
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Travis Mills

January 31, 2025

5  out of  5
rating by Travis Mills
"Kelsey with State Farm is a huge help when it comes to policy changes or just starting a policy. Her and everyone I talk to at this office is knowledgeable and kind. They are always ready to help me find the right policy for me."
We responded:
"Thank you for your 5-star review, Mr. Mills! We appreciate you trusting State Farm and our office to handle your insurance needs! We are always here to help! "
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Courtney Jones

January 27, 2025

5  out of  5
rating by Courtney Jones
"Kelsey Freiberger has been absolutely amazing to deal with. She dealt with my issue promptly and is always very responsive when needed!"
We responded:
"Thank you for the 5-star review Courtney! I appreciate your feedback, Kelsey works hard to take care of our customers. We appreciate you trusting State Farm and our office to handle your insurance needs! "
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Justin Teague

January 13, 2025

5  out of  5
rating by Justin Teague
"I’ve had insurance for the past 10 years and have yet to have a more pleasant experience than I do with the Scott Pellowski team. No matter the question, they have been able to navigated me quickly, effectively, and with kindness! I work with Kelsey and she has been a blessing to work with each time I have a question or concern! Thank you for all y’all do!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Diana Seevers

January 9, 2025

5  out of  5
rating by Diana Seevers
"Kayla explained my coverage clearly and has quite helpful! Thank you!"
We responded:
"Thanks for the review, Diana! We appreciate you trusting us to handle your insurance needs. We are always here to help! "
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Taylor Slade

December 19, 2024

5  out of  5
rating by Taylor Slade
"We just got a new puppy and Kelsey talked to us about our options for pet insurance and what would be the best fit! Pet emergencies happen and we wanted to make sure we had something to keep our new fur family member covered. Kelsey was so helpful and knowledgeable!"
We responded:
"Thank you for the review, Taylor! We appreciate your business and are thankful you chose our office to help with your new family members insurance needs! "
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Noah Layne

December 19, 2024

5  out of  5
rating by Noah Layne
"You won't find anybody better in the business than Kelsey! Amazing talent and work ethic."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stephanie Parker

December 19, 2024

5  out of  5
rating by Stephanie Parker
"Kelsey helped me and my family get auto + homeowners insurance. She did a wonderful job at communicating with us and getting us exactly what we needed. Great customer service. Would definitely recommend getting with her to get your insurance needs squared away. She will take great care of you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dale Jackson

December 6, 2024

5  out of  5
rating by Dale Jackson
"We have had our homeowners and vehicles insured with Scott Pellowski for a few years. Today we reviewed our coverage with Kelsey. She was very helpful and informative in going over what our coverage was and what changes we needed to make. We are very grateful for the knowledge she had and helping us to make a positive change."
We responded:
"Thank you for the review, Mr. Jackson! We appreciate you trusting State Farm and our office to handle you guys' insurance needs! Glad Kelsey was able to help y'all out and go over all of your policies! Thanks for Choosing Scott Pellowski State Farm! "
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Jerry Shoemaker

November 21, 2024

5  out of  5
rating by Jerry Shoemaker
"Excellent customer service, which is hard to find these days!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dante Graham

November 21, 2024

5  out of  5
rating by Dante Graham
"Kelsey does an outstanding job she is courteous helpful and knowledgeable on everything that she does she’s been nothing but helpful to me when I go in his office I would recommend her for customer service anytime"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"